Privacy Policy

Introduction

Anzen Legal Group, LLC (“we,” “Anzen,” “us,” or “the firm”) provides this Privacy Policy to inform users of our policies regarding the collection, use, processing, and security of Personal Data. This policy applies to information received via our website (https://anzenlegal.com) and from persons or entities entering into written agreements with us. By using our website, you accept the practices described herein.

Attorney-Client Relationship Disclaimer: Communication through this website does not establish an attorney-client relationship. Please do not send confidential or time-sensitive information until a formal engagement is reached.

Information We Collect

We collect various categories of Personal Data to provide legal services and improve our website functionality:

Identifiers: Name, physical address, email address, telephone number, and Internet Protocol (IP) address.
Professional & Financial Information: Nonpublic information, including details about personal finances and property, provided to enable us to perform legal services.
Technical & Network Activity: Details of website visits, including traffic volume, logs, resources accessed, browser type, and device identifiers.
Biometric Data: If you provide photos (e.g., for a profile), these are collected. Note: Avoid uploading images with embedded location data (EXIF GPS), as others can extract this information.
Recruitment Data: Information provided in connection with employment applications, including education and professional experience.

How Your Data is Used

We use Personal Data for the following business purposes and legal bases:

Purpose	Legal Basis
Service Delivery: Providing legal services and understanding client needs.	Performance of a contract; Legitimate interests.
Website Optimization: Improving functionality and monitoring site quality.	Legitimate interests in providing a better service.
Security & Fraud Prevention: Detecting security incidents and protecting against illegal activity.	Necessary to comply with a legal obligation; Protecting physical safety.
Communications: Responding to inquiries and notifying you of services or legal updates.	Consent (where relevant); Performance of a contract.

SMS Opt-In & Mobile Communications

Anzen utilizes an SMS communication system with strict privacy protocols:

Consent: Consent is obtained by filling out the Contact Form which is located at https://anzenlegal.com/contact/ and the user checks boxes to give their consent.
AI Usage: Our system may use AI to communicate if a human representative is not available.
Non-Sharing Policy: SMS opt-in consent and mobile data are not shared with third parties for marketing or promotional purposes. Data is only shared with required SMS providers to maintain the system.

Cookies and Tracking Practices

We use cookies to track user preferences, provide security, and analyze performance.

Microsoft Clarity: We partner with Microsoft Clarity and Microsoft Advertising to capture how you interact with our website through behavioral metrics, heatmaps, and session replays. This data is used for site optimization, fraud/security, and marketing. Usage data is captured using first and third-party cookies.
Standard Cookies: Used for user convenience, such as saving login details (lasting two days to two weeks) or comment information (lasting one year).
Do Not Track (DNT): While browsers offer a DNT option, there is currently no industry standard for how websites should respond. Under CalOPPA, we disclose that we handle DNT signals by providing this transparency and allowing users to opt out via the contact information below.

Data Security and Handling

We consider the protection of Personal Data to be a sound business practice.

Safeguards: We employ physical, electronic, and procedural safeguards that comply with FTC “reasonable and appropriate” standards and professional ethics.
Risk Management: We designate specific employees to coordinate security, identify foreseeable risks, and oversee third-party service providers through contractual standards.
Retention: Data is retained only as long as necessary for the purpose it was collected or to comply with legal, accounting, and reporting requirements.

User Rights (GDPR & CCPA)

If your data is protected by the GDPR or CCPA, you have the following rights:

Access: Request a copy of the Personal Data we hold about you.
Correction: Request that we correct inaccuracies in your information.
Deletion: Request that we erase your data, subject to legal or administrative exceptions.
Restriction & Objection: Object to processing based on legitimate interests or direct marketing.
Portability: Request the transfer of your automated Personal Data to another organization.

Notice at Collection & Right to Limit (California)

Category	Purpose	Sold/Shared	Retention
Identifiers	Service delivery; communications.	Shared with service providers only.	Duration of relationship.
Sensitive Info	Legal representation.	Not sold or shared.	Statutory period.
Internet Activity	Site optimization via Clarity.	Shared with Microsoft.	As required for analysis.

Notice of Right to Limit: We do not use or disclose Sensitive Personal Information for purposes other than those permitted by the CCPA (e.g., performing services, ensuring safety, and resisting malicious actions).

Mobile Information Sharing Statement

Anzen Legal Group does not sell or rent any personal information collected through this website to third parties. We do not disclose non-public personal information except as necessary to provide requested legal services or as required by law.

Opt-Out and Rights Requests

To exercise your rights, opt out of tracking, or request data deletion, please contact our designated representative:

Cameron Kawato

Phone: 970-893-8857

Email: [email protected]

We verify requests by matching information provided to our internal records. You may also designate an authorized agent to make requests on your behalf.